Skip to main content
Classic Creations In Diamonds & Gold logo
  • Bridal
    Engagement Rings
    Diamond Engagement RingsDiamond Wedding SetsDiamond Wraps and Guards
    Wedding Bands
    Anniversary BandsWomen's Wedding BandsMen's Wedding Bands
    Education
    Diamond EducationChoosing The Right Setting

    Explore All Bridal
  • Custom
  • Jewelry
    Rings
    Women's Diamond Fashion RingsWomen's Colored Stone RingsMen's Diamond Fashion RingsMen's Colored Stone Rings
    Antique Jewelry
    Antique RingsAntique EarringsAntique Brooches & PendantsAntique Bracelets
    Bracelets
    Diamond Bracelets
    Necklaces
    Diamond Necklaces
    Watches
    Women's WatchesMen's Watches
    Earrings
    Diamond EarringsDiamond Cluster EarringsColored Stone Earrings
    Pendants
    Diamond PendantsColored Stone Pendants
    Estate Jewelry
    Estate RingsEstate EarringsEstate PendantsEstate BraceletsEstate Gold

    Explore All Jewelry
  • Services
    Jewelry Repairs
    Jewelry Repairs
    Watch Repair
    Watch Repair
    Appraisals
    Appraisals
    Custom Jewelry Design
    Custom Jewelry Design
    Coins, Loans, & Collectibles
    Coins, Loans, & Collectibles

    Explore All Services
  • Our Store
  • Sales & Events
  1. Home
  2. Return Policy

Return Policy

At Classic Creations In Diamonds & Gold we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.

Returning Your Purchase

You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Classic Creations In Diamonds & Gold
2389 Tamiami Tr S.
Venice, FL 34293
(941) 497-6331

Return Conditions

You have 15 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.

Receiving a Refund

A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.

Exchanges

All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.

Gift Returns

Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.

Order Cancellations and Amendments

We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.

Personalized Items

Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Classic Creations In Diamonds & Gold
2389 Tamiami Tr S.
Venice, FL 34293
(941) 497-6331

Custom and Special Order Items

Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.

If you have questions , please don't hesitate to contact us at:
Classic Creations In Diamonds & Gold
2389 Tamiami Tr S.
Venice, FL 34293
(941) 497-6331

Classic Creations In Diamonds & Gold wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.

Classic Creations
2389 Tamiami Tr S.
Venice, FL 34293
(941) 497-6331
Store Information
Monday:10:00am - 5:00pm
Tuesday:10:00am - 6:00pm
Wednesday:10:00am - 5:00pm
Thursday:10:00am - 6:00pm
Friday:10:00am - 5:00pm
Saturday:10:00am - 4:00pm
Sunday:Closed
Our Store
  • About Us
  • Financing Options
  • Store Services
  • Return Policy
  • Privacy Policy
Shop Now
  • All Jewelry
Join Our Newsletter

© 2022 Classic Creations in Diamonds & Gold. All Rights Reserved. Website designed, maintained, and hosted by Punchmark. Accessibility Statement.

© 2023 Classic Creations In Diamonds & Gold. All Rights Reserved. Website designed, maintained, and hosted by Punchmark. Accessibility Statement.